FAQs

Can I share the contact details of my contacts using Ayoba?

Yes you can! Use the + (new chat icon) to start a new chat, then tap the attachment icon, now you can select Contact, then simply tap on the contact you want to share.

Can I send images using Ayoba?

Share your favourite selfies and photos easily with Ayoba. Use the + (new chat icon) to start a new chat, then tap the attachment icon, then select Gallery to select images from your library. You can also tap on Camera to take a photo and share it immediately.

Can I share my location using Ayoba?

Share your location with your contacts by simply tapping the + (new chat icon) to start a new chat, then tap the attachment icon and select Location.

Can I send voice messages via Ayoba?

You can send a short voice message to another Ayoba user by simply tapping the Microphone icon at the bottom right corner of your chat screen. You can also create a new chat message using the + (new chat icon) then tap the attachment icon and select Audio, then tap the Microphone icon and record your message.

I need to send a file or document, can I use Ayoba?

Send files by tapping the + (new chat icon) to start a new chat, then tap the attachment icon then select File. Now browse your device, select the file and share it with your contacts.

How do I reply to messages?

Tap on the message you would like to view. To reply, simply tap in the compose bar at the bottom of the screen then type your reply and hit send. Easy as that.

Can I share or forward messages to my Ayoba contacts?

You can forward messages, audio files, images and contacts by tapping and holding on the message you would like to forward, then tap the forward arrow at the top right-hand corner of your screen, then select the contact you would like to share the message with and hit send. Content will be marked as “Forwarded”. You will also receive a notification indicating that the message has been forwarded.

How do I delete old or unwanted messages?

Simply tap and hold on the message in the chat screen, then select the trash bin icon at the top of the screen and finally confirm your selection.

Can I move my chats to an archive list?

No, Ayoba does not have a way to move chats to an archive list (at the moment). If you want to remove a chat from your chat list, you can do so by deleting it, although this is a permanent deletion and you will not be able to retrieve it later.

Can I sort my chats in different ways?

Your chats are always sorted according to most recent, these chats appear at the top of the list. You cannot change this sorting method in Ayoba (at the moment).

How do I delete chats?

In the main Ayoba screen, tap and hold on the chat you want to delete, then select the trash bin icon at the top of the screen, and confirm your selection.

How do I create a group chat and invite my contacts?

Tap the new chat button + and select the NEW GROUP option, then add the contacts you want to include in your group chat. Now all you have to do is start the conversation.

What if I want to leave a group chat?

You can exit any group chat at any time by simply tapping on the group chat icon at the top of your chat screen and then selecting the LEAVE GROUP button, and then confirm your selection.

What if I want to delete a group chat?

To delete a group chat simply tap and hold on the group chat in the main screen, then select the trash bin icon and confirm your selection. You can also choose to leave the group at this time.

If you delete a group chat, you will only delete the group messages from your own device, and will not delete the chat for other members of the group.

What does the Group Owner do?

The group owner can create a group, add and delete members.

Can I make someone else the Group Owner?

Control cannot be transferred to another person.

Can we have more than one Group Owner?

You can’t have multiple people as owners.

I have been added to a group, can I see previous chat?

If you have been added to a group, you will not be able to see any previous messages and chat prior to your joining the group.

What if I need to restore my chat history?

Backups are made automatically every 24 hours, only if you have an internet connection. You will not be able or disable the automatic backup process.

You will be able to force the creation of a new backup by tapping the Menu bar, select Settings, then Maintenance and then Chat Backup. This will securely backup your chats into the cloud, and allow you to restore your chat history if need be.

To restore your Chat Backup by tapping the menu button, then select Settings, then tap on Maintenance and select Chat Backup, and restore.

Note that your backups are not stored locally on your device, and so you will need access to the internet to make a backup.

Can I enable Auto Download of files sent to me?

The Auto Download feature is OFF by default. If you want to automatically download images and videos that you receive in Ayoba, you can turn Auto Download ON. You can enable the Auto Download feature by selecting the main menu, then tap on Media and then configure your auto download to suit your needs. We recommend that you keep this turned off if you have limited data.